The printer prints slowly
The printer prints slowly
Try the following solutions if the printer is printing very slowly.
•
Solution 1: Use a lower print quality setting
•
Solution 2: Check the ink levels
•
Solution 3: Contact HP support
Solution 1: Use a lower print quality setting
Solution: Check the print quality setting. Best and Maximum dpi provide the
best quality but are slower than Normal or Draft. Draft provides the fastest print
speed.
Cause: The print quality was set to a high setting.
If this did not solve the issue, try the next solution.
Solution 2: Check the ink levels
Solution: Check the estimated ink levels in the ink cartridges.
NOTE: Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low on ink message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace
the ink cartridges until prompted to do so.
Chapter 8
82
Solve a problem
NOTE: The printer can operate with one or more depleted cartridges.
However, printing with depleted cartridges slows the printer and affects the
quality of printed documents. If the black cartridge is depleted, blacks are not as
dark. If a color cartridge is depleted, output is in grayscale. When possible,
replace the depleted cartridge. Do not remove the depleted cartridge until you
have a new ink cartridge available. For information about how to install new
cartridges, see Replace the ink cartridges.
CAUTION: While ink cartridges are not damaged when left outside of the
printer, the printhead does need to have all cartridges installed at all times after
the printer is set up and in use. Leaving one or more cartridge slots empty for
an extended period may lead to print quality problems and possibly damage the
printhead. If you have recently left a cartridge out of the printer for an extended
period and have noticed poor print quality, clean the printhead. For more
information, see Clean the printhead.
For more information, see:
Check the estimated ink levels
Cause: The ink cartridges might have insufficient ink. Printing with depleted
cartridges slows the printer.
If this did not solve the issue, try the next solution.
Solution 3: Contact HP support
Solution: Contact HP support for service.
Go to: www.hp.com/go/customercare. This website provides information and
utilities that can help you correct many common printer problems.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: There was a problem with the printer.