Copy quality is poor

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Copy quality is poor

Take steps to improve the copy quality

Use quality originals.

Load the media correctly. If the media is loaded incorrectly, it might skew,
causing unclear images. For more information, see Media specifications.

Use or make a carrier sheet to protect your originals.

Check the printer

The scanner lid might not be closed correctly.

The scanner glass or lid backing might need cleaning. For more information,
see Maintain the printer.

The automatic document feeder (ADF) might need cleaning. For more
information, see Maintain the printer.

Print a Print Quality Diagnostic Page and follow the instruction on the page to
resolve poor quality copy problems. For more information, see Print quality
troubleshooting.